Rules of Conduct

Private Chauffeur Services

The management of Forest Hill Car Service provides a conscientious and friendly private chauffeur that is well-informed of the client's needs and the company’s image and reputation. Our private chauffeur services extend far beyond the driving of a vehicle. We ensure that all FHCS clients feel as though they are being treated with the utmost respect and kindness for the duration of the drive. The strict confidentiality of each client must be upheld at all times. There is no circumstance under which the chauffeur can freely disseminate information about the identity, whereabouts, or dealings of the users of the service. Each chauffeur must obey by the rules and laws of the road at all times when operating a company vehicle

General Description of Services

The first priority of the chauffeur is the care and assistance provided to the passenger. FHCS chauffeurs must assist all clients with Baggage and parcel assistance. The execution of our professional chauffeur service relies on appropriate preparation of the vehicle including a clean car equipped with snacks and premium bottled water. Guests should be informed that once they are ready to leave their destination they can notify the chauffeur beforehand by telephone in order to ensure that the vehicle is waiting for them for their departure.

Pre-arranged Pick-Up Procedure for Toronto Pearson International Airport (Canada)

Arrival Instructions:

Forest Hill Car Service registers all pre-arranged pick-ups in accordance with the Greater Toronto Airport Authority.*Fees apply, see Pre-Arranged Taxis/ Limousines for more details.

Upon arrival, proceed with luggage to the pre-arranged post and provide the traffic commissionaire with your name.

Please allow your chauffeur up to 3 minutes to travel from the registered limo waiting area to your pick-up post.

If you have any problems at the airport, please call us at 416-697-5466
If a problem occurs and the passenger leaves in another car without phoning our office, charges for full fare is applicable.

  • TERMINAL 1 - platform B3 +

  • TERMINAL 3 - platform 29 +